Policies

REPLACEMENT ITEMS 
If an item arrives damaged, please let us know within seven days, and I will ship a replacement item to you. Sending photos of a damaged item/package helps me improve any shipping issues and is greatly appreciated.

*DISCLAIMER: The consistency of our products may change due to extreme heat and/or cold weather. We have no control over the conditions during transit or delivery. Please understand that we cannot be responsible for melted or frozen products.*

*DISCLAIMER*
- We ask for a minimum of 3 business days for processing. 
- Once processed (2 business days), your order is shipped (up to 3 business days to get to you for shipping)

Please note when switching from chemical products to all-natural products irritation, redness or burning can occur. While it is uncommon, we recommend doing a patch test before fully introducing your skin to a new product.